Refund policy

Email support@evertrace.me within seven calendar days of purchase using the email address entered at checkout. Include the purchase email and, when available, the private result link.

If the paid result cannot be completed after the service's retry process, the result page will show a failure status and provide the same support and refund instructions.

Approved refunds are returned to the original payment method. Bank and card-network processing times may vary after the refund is submitted.

This template policy is intended for the launch product and must receive legal review before production traffic begins.